Terms of Service
Effective Date: May 19, 2026
Welcome to WorkHex. These Terms of Service (“Terms”) govern your access to and use of the WorkHex platform, software, websites, mobile applications, APIs, and related services provided by Brandstrek (“Company”, “we”, “our”, or “us”). By accessing or using WorkHex, you agree to be legally bound by these Terms.
1About WorkHex
WorkHex is a premium SaaS (Software-as-a-Service) business management platform designed to unify enterprise systems into one ecosystem. We provide products and interfaces containing the following services:
2Eligibility
By registering or using the WorkHex services, you declare and confirm that:
- You are legally authorized to enter into binding agreements.
- You are at least **18 years old**.
- You are using the platform on behalf of a legitimate business or organization, or possess verified corporate authorization.
If using WorkHex for an organization, you represent that you have legal authority to bind that organization to these Terms.
3Account Registration
To use our operational features, you may be required to register a user account. You agree to:
✓ Accurate Records
Provide up-to-date, honest, and complete details during registration.
✓ Secure Credentials
Protect password hashes and prevent sharing credentials with external actors.
You must immediately notify the privacy desk at support@workhex.com of any unauthorized access to your business account. WorkHex is not liable for losses caused by compromised credentials due to user negligence.
4Subscription & Billing
Subscription Models
We offer flexible corporate packages, including:
Billing & Charges
By selecting a premium module, you authorize the collection of recurring fees matching your plan, which may include subscription charges, add-on feature packages, user seats, deployment services, or white-label customization fees.
Automatic Renewal
Subscriptions automatically renew at the close of your current billing cycle unless canceled through the account dashboard before renewal dates.
Taxes
All structural fees exclude local government taxes, VAT, GST, or compliance tariffs unless indicated otherwise in writing.
5Free Trial
WorkHex may grant trial access profiles. During these trial periods:
- Limits on feature access or seats may be enforced.
- Data entered during the trial is eligible for purge unless the subscription is upgraded to a paid account.
We reserve the right to amend, restrict, or terminate trial offerings at any time.
6Customer Data Ownership
You retain absolute ownership of all business, CRM, and staff records uploaded to WorkHex.
By using the software, you grant us a highly limited, non-exclusive license strictly to host, transmit, copy, index, secure, and display your data solely to deliver the requested business services.
7Acceptable Use
You agree to utilize WorkHex strictly for lawful operations. You must not:
8Employee Monitoring Features
WorkHex offers built-in tools (such as GPS location recording, selfie verification, and activity tracing) for workforce tracking.
🚨 Compliance Disclaimer
Organizations employing these features are solely responsible for conforming with employment regulations, securing appropriate consent, and matching local labor laws. WorkHex acts solely as a technical developer and assumes no liability for monitoring disputes.
9Payroll & Financial Responsibility
Our system automates payroll structures and bookkeeping. However, the client holds absolute accountability for verifying:
WorkHex does not serve as an authorized accounting, tax, or legal consultancy. All financial calculations must be audited independently before submission.
10AI Features & Automation
WorkHex deploys intelligent modules to assist with HR scoring, CRM flows, and smart workspace assistance.
Outputs produced by AI assistants are supplied for informational purposes. Subscribing organizations hold full liability for final candidate selection, hiring choices, and automation rules.
11Third-Party Integrations
Our services integrate with various external APIs (including Meta platforms, Google calendars, Voxbay IVR, billing networks, and hosting nodes).
These third-party platforms function under separate corporate terms. WorkHex holds no liability for service interruptions, functional adjustments, or outages occurring on external APIs.
12Security & Access
We deploy enterprise-grade safeguards to protect infrastructure nodes. However, you maintain absolute responsibility for password safety, defining staff permissions inside the application, and securing internal computers.
Attempting to bypass access controls or probe security configurations will cause immediate account suspension and legal auditing.
13Data Retention & Account Termination
Upon service cancellation or account deletion:
- Data is preserved in secure archives for up to **90 days** for recovery and audit requirements.
- Following the grace period, data records are permanently wiped.
It is the client's sole obligation to export all structural records and tables before account termination.
14Service Availability
We aim for reliable operational availability. However, service might be temporarily unavailable due to:
- Routine database tuning & system maintenance
- Security updates & hotfix deployments
- External routing & network failures
We endeavor to communicate major maintenance windows in advance where practical.
15Intellectual Property
All structural design elements, application source files, custom algorithms, UI/UX designs, trademarks, brand assets, and logos remain the exclusive intellectual property of **Brandstrek**.
You are strictly prohibited from copying, leasing, modifying, reverse engineering, or reproducing any of our systems without explicit written consent.
16Confidentiality
Both parties agree to treat sensitive trade details, system mechanics, and organizational directories as strictly confidential. WorkHex will implement standard industry procedures to safeguard payroll and employee details.
17Limitation of Liability
To the maximum extent permitted by law:
WorkHex is supplied strictly on an "as-is" and "as-available" standard.
Brandstrek holds no responsibility for lost business revenue, ledger errors, calculations based on faulty input data, third-party system outages, or data loss caused by customer security negligence.
18Indemnification
You agree to defend, indemnify, and hold harmless Brandstrek, its affiliates, team members, and partners from any claims, legal suits, or penalties resulting from platform misuse, violation of labor or financial laws, employee tracking disputes, or unauthorized account activities.
19Suspension & Termination
We reserve the right to temporarily lock or terminate profile access in the following cases:
- Overdue subscription or add-on payments
- Suspected fraudulent or unauthorized activity
- Direct breach of these Terms of Service
- Suspected security risks to system nodes
Termination will follow notification where practical, but may be executed immediately in critical security cases.
20Changes to Services
To deliver a continuously improving business OS, WorkHex regularly updates its modules. We may change system configurations, remove obsolete modules, add feature suites, or update plan prices with notice where required.
21Privacy
Account registration and system activity are also regulated by our **WorkHex Privacy Policy**. By accepting these terms, you consent to our privacy operations described in detail inside the policy.
22Governing Law
These Terms of Service are governed exclusively by the laws of **India**. Any legal conflicts arising from our services shall fall under the jurisdiction of the courts located in **Kozhikode, Kerala, India**.
23Contact Information
For any legal compliance concerns, contract inquiries, or platform assistance, please contact the Brandstrek help desk:
Brandstrek Legal & Compliance
Email:support@workhex.com
Website:workhex.com
Corporate Address
Metromax Apartments N, On the road to H. Thondayad Bypass, Nellikkode, Kozhikode, Kerala – 673016, India.