Data Processing Agreement
Effective Date: May 19, 2026
This Data Processing Agreement (“DPA”) forms part of the agreement between Brandstrek, the provider of WorkHex (“Processor”, “Service Provider”, “WorkHex”, “we”, “our”, or “us”), and the customer using WorkHex (“Customer”, “Controller”, “Client”, or “you”). This DPA governs the processing of personal and business data through the WorkHex platform.
1Parties
Data Controller (“Customer”)
The organization, company, institution, or entity using WorkHex and determining the purposes and means of processing personal data.
Data Processor (“WorkHex”)
Brandstrek, operating the WorkHex platform, processes personal data on behalf of the Customer solely for delivering subscribed services.
2Purpose of this Agreement
This DPA defines and sets clear guidelines on:
3Scope of Processing
WorkHex processes Customer Personal Data solely to deliver SaaS platform modules, including:
Processing activities are performed strictly as necessary to sustain and run the requested service instances.
4Categories of Data Processed
Depending on which platform components you activate, we may process:
A. Employee Data
B. Customer & CRM Data
C. Recruitment & ATS Data
D. Financial Data
E. Technical & Usage Data
5Nature of Processing
Processor operations comprise basic technical activities including:
6Customer Responsibilities (Controller Obligations)
The Controller maintains exclusive responsibility and liability for:
1. Legal Basis
Establishing concrete legal basis and authority to capture and upload data to WorkHex.
2. Employee Consent
Securing proper consents and notifying workers of GPS tracking, selfie attendance, and monitoring actions.
3. Compliance
Abiding by local employment guidelines, labor policies, tax rules, and local privacy regulations.
7WorkHex Responsibilities (Processor Obligations)
The Processor agrees to strictly comply with the following mandates:
✓ Instructions Only
Process customer databases solely under explicit instruction and configuration.
✓ Strict Confidentiality
Preserve full, unconditional data confidentiality across operations.
✓ Access Safeguards
Restrict internal system operations to authorized, verified personnel only.
✓ Account Isolation
Maintain logical, rigid isolation between customer databases in the multi-tenant architecture.
8Employee Monitoring & Attendance Data
WorkHex provides tracking modules containing GPS-based time tracking, selfie attendance verification, and login logs.
The client remains strictly liable for employee disclosures, statutory notices, and compliance with local tracking regulations. WorkHex serves solely as the technical developer supplying database storage.
9Payroll & Sensitive HR Data
Compensation, employee bank accounts, and HR structures represent highly sensitive operations.
WorkHex enforces role-based access filtering (RBAC) to isolate wage details and payroll calculations, meaning only administrators or assigned staff roles within your organization can view these panels.
10AI Processing & Automation
WorkHex features smart assistants, resume parsing scoring, and automated pipelines.
✨ Strictly Private Data Processing
We maintain secure, custom processing paths. Customer databases and private CV uploads are never used to train public, generalized AI engines.
All automated metrics, score reports, and suggestion lists represent recommendations. The customer is solely responsible for auditing and validating hiring choices and financial decisions.
11Audit Logs & Activity Monitoring
To secure user databases, prevent unauthorized access, and match compliance guidelines, WorkHex records major modifications, including login tracking, database modification, payroll tuning, and administrative permission changes.
12Subprocessors & Third-Party Services
WorkHex partners with verified infrastructure vendors (“Subprocessors”) to deliver core services (such as cloud hosting, mail distribution, SMS gateways, and Meta integrations).
We bind all subprocessors to data protection requirements equivalent to those in this DPA.
13Data Storage & Hosting
Client databases are securely hosted and backed up inside cloud infrastructure primarily located in **India**.
We apply rigid technical precautions to prevent data loss or hardware failovers across all hosting locations.
14Security Measures
We execute reasonable technical protocols, including:
🛡️ Network Encryption
Full TLS/SSL wrapping for in-transit platform communication.
🚪 Granular Access Control
Strict logical division separating multi-tenant databases.
🔑 Credential Hashing
Industry standard salting and encryption of active passwords.
💾 System Backups
Automated backup schedules to prevent hardware failure losses.
15Security Incident & Data Breach Notification
If we identify a verified data breach impacting your account, WorkHex will promptly:
- Initiate immediate containment procedures.
- Notify Controller representatives with relevant details where required.
- Supply updates on our mitigation plans.
16International Data Transfers
For hosting backups or syncing with external subprocessors (such as calendar integrations), data may be transmitted or saved outside your primary operational territory. We ensure all such transfers adhere to standard contractual clauses.
17Data Retention & Deletion
Upon cancellation, client databases are kept in secure backups for up to **90 days** to support emergency recovery or compliance checks, after which they are permanently wiped.
The Controller holds the sole responsibility to export all internal lists and bookkeeping ledgers before account termination.
18Customer Data Requests
If you need to execute access, export, correction, or structural deletion requests, please contact our support desk directly at support@workhex.com.
19Limitation of Liability
WorkHex operates exclusively as a data processor. The Controller holds complete liability for establishing consent, payroll accuracy, legal compliance, and defining access roles. WorkHex is not liable for structural fines, employment conflicts, or legal infractions caused by customer settings.
20Governing Law
This Data Processing Agreement is governed by the laws of **India**. Any disputes shall be subject exclusively to the courts of **Kozhikode, Kerala, India**.
21Contact Information
For any technical questions, data compliance queries, or DPA clarifications, please connect with the Brandstrek help desk:
Brandstrek Data & Compliance Desk
Email:support@workhex.com
Website:workhex.com
Corporate Address
Metromax Apartments N, On the road to H. Thondayad Bypass, Nellikkode, Kozhikode, Kerala – 673016, India.